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Tom Blanton
Tom Blanton
Mike Love got here first thing checked the furnace out and thermostat. He explained that the thermostat was not working right. He changed to a different thermostat and unit is working great. Works like a totally different unit. So happy that Mike came and got this straight. Explained everything so I could understand. Also had a follow up call from him. Thanks Mike and James River
Jerri Kumery
Jerri Kumery
Mike Jones & Mark Corey were absolutely wonderful! Both of them worked together, at separate times, to figure out the problem with our Boiler. Both gentlemen were kind, professional and never gave up on solving the problem. Great Team Work and wonderful human beings! Both Mark and Mike taught me about the Boiler and how it works and what the parts do. Very grateful to them and for James River AC/Heat. Everyone is always so helpful and a pleasure to work with!! Thank you!! Jerri & Douglas
Earle Kelchner
Earle Kelchner
Always courteous and efficient. I have been pleased with the product, a heat pump, and the service that keeps it functioning properly.
Ed Gibbs
Ed Gibbs
I’ve been a James River Air customer for approximately fifteen years. The company has always been extremely professional and responsive. I always request the same technician to service my account because he is super and a great company representative. Highly recommend James River Air.
Susan Leavesley
Susan Leavesley
No heat this morning, 25 degrees F outside. They came out on the same day to troubleshoot my gas furnace, found the problem and fixed it!! They also perform my annual HVAC service, always on time and thorough. Great people to work with. I'd highly recommend JRA.
Fred Choice
Fred Choice
The technician arrived on time; he was courteous, friendly, and knew what he was doing. It was an enjoyable visit. (This is not a user-friendly survey.
Wanda Cashwell
Wanda Cashwell
Clark Jones
Clark Jones
Our heat pump stopped producing heat. I went online that evening & made an appointment. Someone contacted me immediately the next morning. And our service guy Tim was at our house by noon. He did a great job of getting back up & going. Super personable nice guy. Overall just a really great experience in working with James River HVAC. Truly a top notch company. Have been a customer of their over many years & will continue to be.
Vivian Horn
Vivian Horn